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CAREERS AT ZAELAB

We're Building an Elite Team

We connect the systems that carry revenue for the world's most complex companies. It's hard, high-stakes work, done by a small team that's very good at it. If that's the bar you want to be held to, you'll fit right in.

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WHY ZAELAB

A Team Worth Being On

Elite Team

You'll work alongside specialists who are among the best at what they do. The bar is high, and it's why the work is good.

Real Ownership

Small team, real stakes. Your decisions carry weight and your work ships.

Meaningful Work

These are revenue-critical systems for major companies. When it works, everyone sees it.

Room to Grow

People here take on more, faster, than they would anywhere else. We back that.

Depth Over Breadth

We go deep on one hard problem instead of spreading thin. You get to become genuinely expert.

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HOW WE WORK

What We Value

Great work doesn't happen by accident. It happens when people care enough to do it right, move fast enough to matter, and never stop asking if there's a better way.

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Working in the Grey, Deliver in Full Color

We do our best work in messy, unclear situations — finding a clear path where answers are hardest to find.

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Act with Speed and Urgency

We move fast and on purpose. Good timing builds momentum and keeps us a step ahead.

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Challenge Convention

We question the usual way of doing things to find smarter, sharper solutions.

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Own It. All of It.

We take full ownership. Sweat the details, fix what's wrong, and deliver real results. No excuses.

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Stand Out by Design

Everything we do is intentional, crafted to differentiate how we think and operate.

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FROM THE TEAM

People Who've Grown Here

Hard problems. Fast growth. People who are trusted to figure it out. That's the work at Zaelab.

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We move fast, we take on hard problems, and we trust our people to solve them. My team has consistently jumped into the toughest situations and found the answer, and that resilience is what I'm proudest of.

"We're still in growth mode, and we're looking for the best and brightest to grow with us."

Rachna Chandrashekar

Director, CRM

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I've had the opportunity to lead UX/UI for one of Zaelab's largest CPQ implementations to date, working on a new composable UI experience.

"Our team has grown from just two designers to 10+, while my responsibilities have expanded into both management and more complex B2B and CPQ work."

Mary Beth Amaral

Manager, User Experience

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I was often encouraged to take on challenges before I felt completely ready, and those experiences helped me discover capabilities I didn't know I had.

"One of the most rewarding parts of my role is paying that learning forward, helping engineers build confidence, take on new challenges, and grow in their careers."

Aditi Mutyapwar

Frontend Engineering Manager

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I went from storing laptops in my basement to managing the partnership that made Zaelab the only ServiceNow Ventures-backed CRM partner and their go-to for CPQ. Seven years, one company, three completely different roles.

"I started in recruiting and ended up building Zaelab's most strategic partnership from scratch. That's what happens here. If you raise your hand, they'll give you the ball."

Gavin Cunningham

Lead Account Executive

TEAMS WE'RE BUILDING

Where We're Growing

CRM / ServiceNow

ServiceNow runs quoting, ordering, and service on a single record.

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Commerce

Let customers find what they want and buy it, without interference.

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Design

We design the storefront, portal and service experience as one.

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Engineering

Configuring a system around a broken process just makes the broken process faster.

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Strategy and Delivery

Research how customers actually move through your business.

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Client Partnerships

We connect best-in-class platforms into one revenue system.

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LIFE HERE

Work Globally. Grow Together.

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Work with Great people

Bring together the right people and expertise to do great work.

Flexible by Design

Built to support the structure and flexibility people need to do their best work.

Connected Culture

Stay connected through collaboration and shared experiences.

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JOIN THE TEAM

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FOR CANDIDATES

Everything You Need to Interview Well

About Zaelab

We bring together strategy, technology, and creativity to solve complex challenges.
Explore who we are, what we do, and how we help businesses move forward.

How We Work

See how our teams collaborate, make decisions, and turn complex challenges into meaningful outcomes.

Interview Prep

Know what to expect at every stage, how to prepare, and what you'll have the opportunity to show us.

What We Look For

Understand the qualities, skills, and mindset that help people thrive at Zaelab.

FAQs

Find answers to the questions candidates ask most about roles, interviews, teams, and working at Zaelab.

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