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ABOUT ZAELAB

Founded in 2012, Still Pushing What's Possible

Zaelab has helped the world's most complex companies connect the systems that carry a customer from first interest to renewal. One connected journey, built by a team that goes deep on exactly this.

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WHY WE EXIST

Revenue begins with the customer.
So do we.

Zaelab started with a belief: that a customer's experience of a business should feel like one relationship, not separate systems.

Fifteen years later, that's still the whole idea. We connect commerce, quoting, service, and renewal into one path, so every part of doing business with you feels like it was made for them.

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OUR STORY

Builders From the Beginning

Zaelab founder and CEO Evan Klein has been building digital businesses for most of his life. At twelve, he built his first eCommerce store, back when eCommerce was still in its early days, and eventually grew it into the world’s largest online DVD wholesale storefront.

Later, Evan led the digital transformation of a publishing company, where he saw a different side of the same challenge: too many manual processes, too many disconnected pieces, and too much effort standing between a business and its customers.

He saw an opportunity to do things differently. In 2012, he founded Zaelab to help companies make complex experiences simpler, more connected, and easier for their customers.

That idea has stayed at the heart of Zaelab ever since.

WHAT WE DO

The Customer to Cash Specialists

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Zaelab connects commerce, CPQ, CRM, and service into one revenue system, built around how customers actually move through a business. Because we focus on one problem, we move faster, and the systems we build hold up as our clients grow.

500+

We've delivered best in class experiences for Fortune 2000 companies and global leaders.

HOW WE WORK

The depth of a large team. The focus of a specialist.

We treat the whole journey as one system, not a series of point fixes.

We go deep on one hard problem instead of spreading across many.

We've done this in your industry before, and we start by asking how your business runs.

LEADERSHIP

The Team Leading Zaelab

Decades of combined experience, all of it spent solving the same problem: connecting revenue systems for complex companies.

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Evan Klein

CEO & Founder

Evan Klein, Zaelab’s founder and CEO, leads its strategy and drives successful transformations for organizations.

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Jason Dolgoff

Chief Financial Officer

Jason oversees Zaelab’s finance, building the structure and discipline that help the company grow.

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Adam Menzies

Chief Operating Officer

Adam leads Zaelab’s global operations and delivery, helping teams do great work for clients and giving the business what it needs to grow.

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Alex Bell

Chief Commercial Officer

Alex leads Zaelab’s commercial strategy, bringing together sales, partnerships, and the relationships that help Zaelab grow.

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Megan Curle

VP, Client Services

Megan leads Zaelab’s Client Services team, working closely with clients to solve complex problems and make sure the work delivers real value.

PROOF THAT DELIVERS

Trusted by the Teams That Move Business Forward

500+

Experiences delivered

2012

Founded

Deep partnerships with the platforms our clients rely on:

ServiceNow Partner

Anthropic Partner

Shopify Partner

Trusted by

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LIFE AT ZAELAB

Good people. High standards.

We're a global team that cares about doing great work, solving hard problems, and challenging each other to do it well.

Join Our Team

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