Panduit turned to Zaelab to simplify sales and boost conversions in its expanding Electrical Power Systems market. With AI-powered guided selling from Logik.ai, now part of ServiceNow, Panduit reps and distributors now deliver tailored product recommendations with confidence.
Together, we built a sales enablement engine that uses targeted questions and AI logic to guide reps to the right products faster. As a result, 25% of orders now include complementary accessories, and quoting is more efficient and reliable across channels.
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CORT, a global leader in furniture rental for residential, commercial and event spaces, needed to modernize its complex quote-to-lease process. Outdated tools and manual workflows made it difficult to manage inventory, configure quotes, and meet the expectations of enterprise customers.
Zaelab helped CORT design a new digital quoting experience powered by Logik.ai, now part of ServiceNow. Guided selling logic connects customer needs with the right products in real time, reducing errors and eliminating bottlenecks. What was once a slow, fragmented process is now a streamlined system that supports faster quoting, improves accuracy, and enhances the customer experience across channels.
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