When evaluating configuration software for your business, it’s essential to make a choice that aligns with your strategic goals and operational needs. Epicor's KBMax and Logik.io are two well-regarded platforms, each with its strengths and potential limitations. This comparison aims to objectively highlight the differences between the two, focusing on usability, speed, and guided selling—key factors in today’s competitive CPQ (Configure, Price, Quote) landscape.
Core Focus & Market Positioning
KBMax excels in visual product configuration, making it ideal for industries requiring intricate 3D visualization, such as manufacturing, where precision is key. Tightly integrated with Epicor ERP systems, KBMax is a compelling choice for manufacturing contexts that rely on real-time product visualization and back-end integration which enhances operational efficiency, streamlines workflows, and supports accurate order processing
Logik.io, on the other hand, offers a broader solution that caters to both manufacturing and high-tech industries, including those offering software and hardware subscriptions. It supports advanced tools like Engineering Intent Knowledge Bridge (kBridge), Threekit, RenderDraw, and CDS Visual, ensuring that even the most complex products—whether physical, digital, or a combination—can be configured and visualized seamlessly across any digital channel. Additionally, Logik.io integrates with existing CPQ systems like Salesforce and ServiceNow, with the flexibility to tailor composable experiences and meet diverse business needs.
While Logik.io’s versatility is advantageous for businesses managing complex deal structures involving hardware, software, and services, companies deeply embedded in the Epicor ecosystem might find KBMax’s integration capabilities more directly aligned with their existing infrastructure.
Usability and Speed
Usability and speed are critical when choosing a CPQ system. Logik.io is known for its user-friendly interface and high-performing rule engine, which simplifies the creation and maintenance of complex product configurations. This can significantly reduce the need for custom coding and streamline quoting processes.
According to Forrester, businesses implementing modern CPQ systems like Logik.io have reported a 28% increase in overall sales productivity. These enhancements contribute to faster quoting and reduced errors, benefiting sales teams by allowing them to close deals more efficiently. Additionally, CPQ solutions, including Logik.io, are known to reduce quoting errors by 10-25% and improve quote turnaround times by 60%. These improvements enhance sales efficiency and contribute to a better customer experience—an area where Logik.io outshines its competitors.
On the other hand, KBMax excels in industries where visual accuracy is paramount, offering advanced 3D visualization tools. While this focus on visualization can be beneficial, it may also introduce complexities that could slow down the quoting process for businesses that do not require such detailed product rendering.
Both systems enhance speed and usability, but the choice between them should be guided by the specific needs of your business—whether you prioritize visual accuracy (KBMax) or streamlined, logic-driven configurations (Logik.io).
Guided Selling
Guided selling is increasingly important as businesses aim to improve customer experience and drive higher conversion rates. Logik.io offers advanced guided selling tools, including dynamic product recommendations and tailored field options, which can help sales teams navigate complex product offerings with ease and increase conversion rates when using modern CPQ platforms..
While KBMax is strong in engineering rule capabilities, its guided selling tools lack sophistication compared to Logik.io. However, if your business is dependent on engineering precision over personalized customer interactions, KBMax might still be a better fit.
Integration & Ecosystem
Integration is a key consideration for business evaluating CPQ solutions. KBMax’s deep integration with Epicor ERP systems is advantageous for companies within the Epicor ecosystem, but if you’re not that limits its flexibility. In contrast, Logik.io’s headless-first architecture allows it to integrate across multiple systems, including Salesforce CPQ, multiple eCommerce Platforms, Content Management (CMS) Platforms, and ServiceNow. This flexibility enables Logik.io’s CPQ to not only meet current business needs but can also scale and adapt as those needs evolve.
The support for tools like kBridge, Threekit, RenderDraw, and CDS Visual further extends Logik.io’s capabilities. It’s a comprehensive solution for managing complex configurations and product visualizations enabling streamlined operations and reduced manual input errors.
Conclusion: Choosing the Right Solution
KBMax and Logik.io each bring unique strengths to the table. KBMax is a strong contender for industries that require deep manufacturing integration and advanced 3D visualization capabilities. Logik.io offers a broader solution with enhanced usability, speed, and guided selling capabilities. It also offers benefits of a cloud-native, headless-first architecture, along with integration to advanced tools like kBridge, Threekit, RenderDraw, and CDS Visual.
Ultimately, the decision between KBMax and Logik.io should be based on your specific business needs, existing infrastructure, and long-term goals. Both platforms can drive significant improvements in sales efficiency and customer satisfaction, but understanding the strengths and potential limitations of each will help you make the most informed decision.
For businesses looking to explore these options further, Zaelab offers expert guidance on selecting and implementing the right CPQ solution to meet your specific needs.
References
- Forrester’s Overview of CPQ Solutions
- High-value KPIs to measure CPQ success
- Six KPIs to Measure CPQ Performance
