PJ Power's outdated website and dealer self-service model limited efficiency and growth. The company’s previous SI partner lacked industry expertise, leading to a platform that didn’t fully meet the needs of distributors or customers.
With a lean internal IT team, managing and scaling the platform became difficult, hindering customer experience and dealer engagement. PJ Power needed a modernized, user-friendly digital solution that would increase self-service adoption, improve usability, and empower its IT team to manage the system independently.
