Client Success Story

Air Lift Company Enhances Customer Experience with Zaelab's Visual Configurator

Zaelab’s innovative solutions like search bar and visual configurator empower customers to seamlessly customize vehicle kits, enhancing engagement and increasing conversions.

Services

Strategy
Development
Hosting
Integrations
User Experience

Industry

Automotive

Platform

BigCommerce

Architecture

Headless

Company

Air Lift Company is a leading innovator in the automotive industry, offering advanced suspension systems for vehicle enthusiasts. The brand sought to create a unique, engaging digital experience to empower customers to visualize and customize complete kit bundles for their vehicles.

The Challenge

Air Lift needed to transform the complex purchasing process of vehicle suspension kits into a seamless, intuitive experience. The goal was to increase customer engagement, enhance UX, and drive higher conversion rates by empowering users to customize and visualize their purchases.

The Solution

ALP Visual Configurator

To address this challenge, Zaelab developed a state-of-the-art Visual Configurator, built on a headless architecture combining BigCommerce, Next.js, and custom APIs, with hosting powered by Vercel. The Visual Configurator is a fully customized tool that:

  • Enables users to explore and customize various vehicle kit options.
  • Promotes upsells and cross-sells through a dynamic, interactive interface.
  • Reflects AirLift’s commitment to creativity and innovation, setting a new standard in digital automotive experiences.

Custom-Built Vehicle Search Bar

The Mini Vehicle Search and the Main Vehicle Search were introduced to ensure the visitor’s get the correct parts for their specific vehicle. While the Air Lift team did the original implementation of the fitment functionality, Trellis built a slick UX for the fitment data and explored ways to best present the Vehicle Search across the site, so that customers could easily find what they need.

Other Features

  • 3D Visualization: Integrated animations from thisistharp provide an immersive, interactive view of product options.
  • Responsive Design: Optimized for desktop, tablet, and mobile, ensuring a seamless experience across devices.
  • Custom Development: A fully bespoke solution aligned with Air Lift’s branding and strategic goals.

Key Integrations

  • BigCommerce: The eCommerce backbone for managing products and transactions.
  • Next.js: Ensured fast, efficient rendering for dynamic content.
  • Vercel Hosting: Provided robust infrastructure for seamless performance.
  • Custom APIs: Enabled integration with 3D visualization and real-time updates.
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The Result

  • Successful on-time launch with a polished final product.
  • Higher user interaction and satisfaction.
  • Direct users outnumbered organic search users.

Business Impact

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